Nintendo has had its share of troubles this week. Starting on Christmas morning, the Wii U and 3DS platforms suffered widespread outages. This spread to the Wii and DSi systems, with the eShop storefront completely inaccessible.
While things seem to be better right now, Nintendo is bringing the eShop down later today for 12 hours. Clearly, something went wrong, and it looks like the company is staffing up a bit to make sure it is better prepared in the future.
Nintendo has today posted a job description for an information technologies architect. Among the many elements of the position, this employee will be tasked with “optimiz[ing] systems design across technology areas for future flexibility, performance, multi-tier behaviors, capacity, and scalability.”
For more on the ongoing server problems facing gamers this holiday, visit our tracking page. You can also read about the eShop downtime in detail and the Pokémon Bank delay in the west.
Thanks to Nick for the tip.
[Source: Careers 2.0]
Our Take
The first step in recovery is recognizing you have a problem. Whether this was planned before the holiday or not, it’s good to see that Nintendo is bringing on at least one new hire to help get the network in better shape. This problem not only affects gamers, but the developers and publishers on the eShop who are missing out on sales during a crucial part of the year. Nintendo needs to do right by its partners and its customers, and this is the first step.